About us​
The Custom Wheelchair Experts
For over 30 years, NPL Home Medical Equipment has been synonymous with "The Custom Wheelchair Experts".
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Each of our mobility solutions are custom designed by our RESNA certified Assistive Technology Professionals (ATP’s) to specifically accommodate each patient’s unique needs. We understand how important a patient’s mobility is so we have built our purpose, our culture, and our business, around not only providing the optimum custom wheelchair solution for each patient, but a level of service and customer experience second to none.
Our mission
To provide custom mobility solutions and service for our patient community, a challenging and rewarding work environment for our employees, and a long term future for our company and employees.
Our vision
To innovate the way life-changing custom mobility solutions are delivered to those who need them.
Our culture
At NPL, we strive to create a culture of teamwork, inclusion, communication and continuous improvement in ourselves and our company. When you’re part of the NPL team, you’ll work in an environment that is welcoming; where diverse ideas are encouraged; and where open communication, agility and a thirst for learning are valued.
Who are we?
Our mission
To provide custom mobility solutions and service for our patient community, a challenging and rewarding work environment for our employees, and a long term future for our company and employees.
Our vision
To innovate the way life-changing custom mobility solutions are delivered to those who need them.
Our culture
At NPL, we strive to create a culture of teamwork, inclusion, communication and continuous improvement in ourselves and our company. When you’re part of the NPL team, you’ll work in an environment that is welcoming; where diverse ideas are encouraged; and where open communication, agility and a thirst for learning are valued.
Our Values
NPL is comprised of a dynamic team of individuals who believe we are a part of something greater than any one of us. As a company, we believe collaboration, corporate transparency and a commitment to culture are paramount.
Our team members are challenged and supported while given the opportunity to grow and develop.
We are one team
We are working towards the same goals and recognize everyone’s contributions. We work together, value the diversity everyone on our team brings, and maintain positive, transparent, open lines of communication at all times.
We start with the customer
Our customers are our top priority. We make decisions with the customer and their communities in mind and build our business around delivering a world class experience to them.
We are all leaders
We lead by example and follow the golden rule. We do what we say we will do. We take the time to appreciate the work of others, we show up with an infectiously positive attitude, and we take responsibility for our actions.
We strive for growth
We seek ways to continuously improve ourselves, one another, and the organization. We share knowledge and information readily and offer & accept help whenever it is needed.
We are proactive
We actively seek out opportunities to go above and beyond what is expected. We take the initiative, we never take anything for granted, and we create our own opportunities for success.
